- Call-recording tech company Dubber Corporation (DUB) has landed a partnership with Telstra
- Users of Telstra’s Liberate, IP Telephony, and SIP Connect services will have access to Dubber’s technology
- The artificial intelligence-based recording technology allows businesses to easily record calls and analyse the data to improve customer experience
- Revenue from today’s partnership, however, is dependent on the end-user uptake of the tech; Telstra is simply a sell-through platform
- As such, it seems investors are happy to wait until the partnership starts generating cash before buying up for Dubber shares
- In mid-afternoon trade, shares in Dubber are down just over three per cent and worth $1.19
Call-recording specialist Dubber Corporation (DUB) has teamed up with the country’s largest mobile operator today.
Telstra customers will now have access to Dubber’s artificial intelligence (AI)-based call recording and data capture technology. Dubber’s tech is designed to allow businesses of all sizes to record phone calls and analyse the data to improve overall customer experience.
The technology will be available to users of Telstra Liberate, Telstra IP Telephony, and Telstra SIP Connect services through a software-as-a-service (SaaS) platform.
However, today’s deal has no immediate financial benefits for Dubber. The company explained that revenue from the Telstra agreement will be dependent upon uptake of the service — meaning it’s up to the end-users to bring in the cash for the company; Telstra is simply a sell-through platform.
Still, landing a sell-through partner of Telstra’s calibre is a big vote of confidence for Dubber and its tech.
Dubber CEO Steve McGovern said the Telstra agreement will help Dubber tech break through traditional call recording barriers.
“We believe this agreement with Telstra effectively ‘democratises’ call recording, at cloud scale, beyond the traditional domain of contact centres, to any and all business users,” Steve said.
“We believe this agreement will usher in a whole new class of services for call recording, delivered via SaaS, for compliance, business insights and AI services that were never before possible,” he added.
News of today’s deal comes soon after the release of Dubber’s quarterly report. While the report showed some consistent quarter-on-quarter growth, the $2.4 million in revenue for the quarter was nothing to write home about.
However, with increasing end-user subscribers and the new backing from Telstra, revenue is likely to see some impressive growth over the coming quarters.
Nevertheless, the market seems content to wait until the benefits of today’s deals are realised before topping up on Dubber shares.
In mid-afternoon trade, shares in the company are down a slight 3.28 per cent and trading for $1.18 each.