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Tabcorp (ASX:TAH) systems back online after major Stakes Day outage

ASX 200
ASX:TAH      MCAP $1.530B
09 November 2020 09:49 (AEST)
Tabcorp (ASX:TAH) - CEO, David Attenborough (Left)

Source: Tabcorp

The majority of Tabcorp’s (TAH) services are back online after a nationwide outage on Stakes Day.

At this stage, the consumer stock believes smoke damage and a “likely fire incident” at a third-party data centre was behind the November 7 blackout.

The disruption put all of the bookmaker’s services out of order on one of the racing calendar’s biggest weekends. Stakes Day bookends Melbourne Cup Week, bringing to an end Flemington’s biggest event and the race that stops a nation.

The Sydney Morning Herald reports the incident could cost the wagering and lotteries manager over $100 million in turnover.

Tabcorp CEO and Managing Director David Attenborough addressed the outage on Monday, calling the incident “unacceptable”.

“Tabcorp remains deeply sorry for this and acknowledges the significant disruption caused to our customers, the racing industry and venue partners,” he stated.

“Our teams and technology partners are continuing to deploy all available resources into restoring the full Tabcorp gambling entertainment experience for our customers and partners,” David concluded.

The wagerer’s systems went down around 11:30 am AEDT on Saturday and didn’t come back online until around 3:00 pm, sending many punters online to place their bets.

At this stage, there’s no information to suggest the outage is linked to a cybersecurity issue or breach.

After today’s announcement, TAH closed 2.93 per cent in the red, trading for $3.98 each.

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